Privacy Policy

The following information about our Privacy Policy reflects the commitment of FRESCO PODOLOGÍA SL, owner of www.senoline.es, to maintain and guarantee secure professional relationships by protecting personal data, guaranteeing the right to privacy of our clients. In this document we explain how we use the personal data of the users of the web portal.

2. Definition of personal data

As “Personal Data” we must understand any information concerning an identified or identifiable natural person. Among others, they include the name, surname, postal and electronic address, as well as the telephone number.

3. Processing and purposes of the data collected

Any personal data that you provide us when visiting any of our web portals will be treated in accordance with the data protection regulations and will only be collected, processed and used for lawful, legitimate and informed purposes. For this reason, we detail all the purposes for which FRESCO PODOLOGÍA SL, owner of the website and data controller, uses personal data:
• Manage the contact forms to attend to your requests for information and respond to the questions raised.
• Manage the orders placed and their delivery, as well as carry out the corresponding billing and collection actions.
• Contact you and inform you about any questions related to the order, as well as to send you information about other products and / or services, including activities or events promoted by FRESCO PODOLOGÍA that may be of interest to you.
• In the case of the blog, include you in the newsletter distribution list, which will keep you informed of the latest aesthetics news, in addition to managing, where appropriate, the sending of opinions and comments on the post.
• Regarding the registration in the “Senoline Club”, the user is informed that such registration is not managed directly by the website, but is carried out through the Mailchimp service. Consequently, the data you provide is not collected by FRESCO PODOLOGÍA SL, but by he Rocket Science Group LLC, the company that operates this platform, so we refer you to its privacy policy: https://mailchimp.com/en/ legal / privacy / # 1._The_Basics

• The realization of surveys and stadistic studies.
• Know the preferences and interests of the user to better understand and meet their needs.

In any case, all users are informed of the non-mandatory nature of the collection of certain personal data, except in the fields indicated otherwise. However, the non-completion of said data may prevent the provision of those Services that depend on the knowledge of such data, for which we are released from all responsibility for the non-provision or incomplete provision of these Services.
It is the user’s obligation to provide the data truthfully and keep it updated. Consequently, FRESCO PODOLOGÍA SL reserves the right to exclude from the services and proceed to cancel the service to any user who has provided false information, without prejudice to other actions that may be required by Law.
The data that is provided to us will NEVER be communicated to external companies without the consent of the user.
However, you should know that it is strictly forbidden to use the free text fields that may exist in this opinion service to enter information that reveals health, ideology, religion or any other data that, due to their high degree of sensitivity, are considered high level.

In the rest of the web spaces enabled as “free text fields”, the same prohibition will exist: the user will refrain from providing data for which a medium or high level of protection is required (that is, data related to ideology, religion, beliefs, union affiliation, health, racial origin and / or sexual life, etc.), if such fields are not duly anonymized. Otherwise, you must previously inform FRESCO PODOLOGÍA SL and have your prior written consent.

4. Legitimation for the treatment of your data

The legal basis for the processing of your data is your consent and the need to respond to the queries raised, as well as to manage the orders and purchases processed through the web.

5. Data retention period

The data will be kept for the time necessary to attend the requested service and fulfill the indicated purposes, although the owner may at any time express his will to cease the processing of his data.

6. Communication of your personal data to third parties

Your personal data will in no case be transferred without your consent.

7. Security of your personal data

FRESCO PODOLOGÍA SL has a special concern to guarantee the security of your personal data. Your data is stored in our information systems, where we have adopted and implemented security, technical and organizational measures to prevent any loss or unauthorized use by third parties. For example, our web portals use Https data encryption protocols.

8. Information on the use of cookies

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through the browser to allow our systems to recognize it and tell us how and when the pages of our website are visited, as well as the number of users who visit them. Thus, the analytical information that is obtained is the following:
a) The date and time of access to the Web, allowing us to know the hours of greatest influx, and make the necessary adjustments to avoid saturation problems at our peak hours.
b) The number of daily visitors to each section, allowing to know the most successful areas and increase and improve their content, in order for users to obtain a more satisfactory result and improve the design of the content.
c) The date and time of the last time the user visited the Website to carry out analytical and statistical studies on the use of the website.
d) Security elements involved in controlling access to restricted areas.
For more information visit our cookie policy

9. Rights of the users.

All users can exercise any of the rights recognized in the data protection regulations, such as the right of access, limitation of treatment, deletion, portability, etc. By writing to FRESCO PODOLOGÍA SL, at the address info@senoline.es.
However, you can also direct your claims to the Spanish Data Protection Agency.

10. Do you not want to receive information from us or do you want to revoke your consent?

Any user can oppose the use of their information for advertising purposes, market research or development of satisfaction surveys, as well as revoke their consent at any time (without retroactive effect). To do this, you must send an email to the address info@senoline.es. When you receive advertising by email, you can also oppose from said email, by clicking on the link included in it and following the instructions that are provided.

11. Changes to the Privacy Policy.

Our Privacy Policy may undergo updates, due to changes and legal needs, as well as due to improvements and changes included in the way of offering and providing our services and application utilities. Therefore, we recommend that you visit and access our Privacy Policy periodically, in order to have access and know the latest changes that may have been incorporated. In the event that said changes are related to the consent given by the user, in this case an independent and separate notification will be sent to him / her to request it again.
If during the reading you have any doubt or question about our Privacy Policy or want to exercise any right or action related to your personal data, please contact us at the email addresses indicated above.